The time at HaloNT (Gold Coast) is: 

Tourism Travel and Hospitality (SIT)

Package Summary

The SIT Tourism, Travel, and Hospitality Training Package offers qualifications that prepare learners for a wide range of roles in the hospitality industry. From entry-level positions to more advanced hospitality management roles, this package provides practical and theoretical knowledge needed to excel in the fast-paced world of hospitality. These courses cover essential skills such as food and beverage service, customer relations, safety and hygiene, and team collaboration, ensuring learners are equipped to meet industry demands while maintaining high service standards.

Selected courses summary (may not include all courses on offer. For full details of courses or units on scope, please refer to https://training.gov.au/Organisation/Details/32485):

1. SIT20322 - Certificate II in Hospitality

  • Entry-Level Hospitality Skills: Provides foundational skills for working in the hospitality industry, including basic food and beverage service, customer interaction, and workplace safety.
  • Hands-On Training: Offers practical learning experiences in areas such as serving customers, setting tables, and maintaining hygiene standards in hospitality settings.
  • Career Pathway: Ideal for those seeking entry-level roles in restaurants, cafés, hotels, and other hospitality venues, or as a stepping stone to higher qualifications.

2. SIT30622 - Certificate III in Hospitality

  • Comprehensive Hospitality Skills: Builds on basic knowledge, providing a broader understanding of hospitality operations including bar service, food and beverage operations, and customer service.
  • Workplace Readiness: Prepares learners for more advanced roles in hospitality by covering areas such as managing customer complaints, operating in busy service environments, and maintaining hygiene standards.
  • Career Development: Equips graduates for roles such as bar attendant, front-of-house staff, or food and beverage supervisor, with potential to advance in the industry through further study or work experience.

Selected courses summary (may not include all courses on offer. For full details of courses or units on scope, please refer to https://training.gov.au/Organisation/Details/32485):

SITHFAB021 - Provide Responsible Service of Alcohol

This unit focuses on the laws and regulations around serving alcohol responsibly. It covers the skills required to manage alcohol service, ensuring customers are served within legal limits and understanding the signs of intoxication. This unit is essential for workers in licensed venues.

SITHGAM022 - Provide Responsible Gambling Services

This unit teaches the principles of responsible gambling, including the identification of problem gambling behaviors and the application of strategies to minimize harm. It is crucial for workers in venues that provide gambling services to ensure compliance with legal and ethical standards.

Current Full Course Listing:

  • SIT20322 - Certificate II in Hospitality
  • SIT30622 - Certificate III in Hospitality

Selected Individual Units Listing:

  • SITHFAB021 - Provide responsible service of alcohol
  • SITHGAM022 - Provide responsible gambling services

Please note that not all courses or units listed are offered at all times. Additional courses or units may be added to or removed from scope. For an up-to-date list of courses and units, including those currently being delivered, individuals should refer to training.gov.au. This list reflects the training products the RTO is approved to deliver, but does not necessarily indicate what is actively being offered. Contact the RTO directly to confirm current delivery details.